F&Q’s about CV KNOWHOW service’s

What is CV KNOWHOW?

CV KNOWHOW is the place to go for a professional CV that is guaranteed to grab the attention of any prospective employer.  Following ongoing and extensive consultation with prospective employer, experienced CV Consultants at CV KNOWHOW work from your existing CV to produce a clear and concise document, no matter what your career experience and choice.

Why should I choose CV KNOWHOW?

Our CV Consultants have more than a decade of writing experience and offer a professional yet personal service.  Our results speak for themselves and give any job hunter the best possible start in finding the job of your dreams.

How long will it take for my CV to be prepared?

It depends how quickly you want your CV.  Our normal turnaround times are four working days, as we like to take time in order to produce a high quality document.  However, we are aware that you may want you professional CV a bit quicker and for a small extra fee, you have the option of Express Turnaround, which takes two working days, or even Super Express; four hours for those that see a job they need to apply for asap.

What is the process?

The process of ordering a new professional CV is extremely easy.  If we don’t obtain all the details we need from your submitted previous CV or completed form, one of CV KNOWHOW’s CV Consultants will contact you.  We are dedicated to providing you with a professional CV that is guaranteed to get you noticed.  Once we have all the information we need and have prepared your document, we will email the same to you in Word format.

What prices are charged by CV KNOWHOW?

Our prices are extremely competitive.  We charge £55.00 for a highly professional CV, with a small extra charge depending on how quickly you need your document. There are also extra services on offer at CV KNOWHOW, including letters, references sheets; Social Media profile preparation and personal statements to name a few.

Who will my consultant be and what relevant experience do they have?

We have a number of CV Consultants who all have extensive experience in writing, are qualified to degree level and have vast CV writing experience working for clients from a wide variety of career backgrounds.  Who your CV Consultant will be will be dependent on who is free at the time, but no matter who devises your professional CV, you are always guaranteed a professional and high quality service.

Why are the majority of your consultations done over email, rather than telephone?

CV Consultants at CV KNOWHOW prefer to use email as it is far more reliable than telephone conversations. Valuable pieces of information can be missed out of telephone conversations, that can be often rushed, and things can end up being omitted from the final document.  Accuracy is extremely important and by completing the process by email ensures that both parties have a record of all communication entered it if it needs to be referred back to at a future date.

Are refunds offered?

No, we don’t offer refunds.  The very simple reason is that if you need a new, professional CV, then there should be no reason for a refund as our CV Consultants will work with you every step of the way, ensuring that you end up with a document you are entirely happy with.

What happens if I feel I need to make changes to the CV?

The CV Consultants at CV KNOWHOW are armed with the knowledge and experience that enable them to prepare a highly professional document.  However, if you wish to email back with suggestions for changes, our Consultants will take a look at them and discuss them with you fully.  You are guaranteed to end up with a document that you are extremely satisfied with.

Are you able to write CVs in other languages?

No, we only write them in English, but if, for any reason you need your CV in American English, just let us know and we will be able to do this for you.

Do I need to come in to your office to see your CV Consultants?

No, no at all.  We work over email and, when necessary, over the telephone, so there is absolutely no need to travel to our offices.

When do I pay?

We always take payment at the time of the order.

Why do I have to pay you before I receive my completed CV?

Once you have signed up with CV KNOWHOW for our CV Writing Services, we are there to help you for life with any services you may need, including personal statements and accompanying letters.  Having to chase payments from clients can make any future contact difficult as well as keeping our fees to a minimum, which we can then pass onto you.

Do I need to fill out all of your form?

No, not all – in fact, our CV Consultants prefer it if you can send through an existing CV to work from.  But if you don’t have one, then you can complete our form and our CV Consultants can contact you for any further information.

Will I be able to come back to CV KNOWHOW at a later date?

Yes, we keep copies of all CVs which are prepared in case you need an update or additional CV.

How successful are CVs produced by CV KNOWHOW?

We always welcome our clients to get back in touch and let us know how they have got on when applying for jobs and securing roles (see testimonials) but it isn’t always possible to find out how everyone is done.  The majority of our custom comes from word of mouth and recommendations and we believe that this speaks for itself when measuring our success.

What happens after I have placed my order?

This will be allocated to one of our CV Consultants who will make sure that this is returned to you within the requested time frame.  As previously mentioned, we may have to email or telephone you to discuss any points which may arise before sending you the document for your approval.

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